📄️ Submitting a Ticket
A support ticket is the best way to get tracked, scoped help from the Connie Care Team. You submit it right from inside Connie, you get a ticket number, and you can follow it through to resolution. This guide shows you when to file a ticket, how to write a good one, and the steps to submit it.
📄️ Checking & Managing Your Tickets
After you submit a ticket, here's what to expect and how to follow it through — checking status, and how a ticket gets closed or reopened.